Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the websites, applications, and services (collectively, the “Services”) provided by KeptDo, a Del Val Investment Group company (“KeptDo,” “we,” “us,” or “our”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Eligibility and Account

You must be at least 18 years old and able to form a binding contract to use the Services. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us promptly at support@keptdo.com of any unauthorized use.

2. The Services

KeptDo provides AI-powered multifamily real estate underwriting software on a subscription basis. The Services may include underwriting analyses, returns models, letters of intent, pitch decks, and related outputs as described on the pricing page. We may update, modify, or discontinue features at any time. We will use commercially reasonable efforts to provide reliable, secure access to the Services.

3. Subscriptions, Fees, and Billing

Paid subscriptions are billed monthly or annually in advance based on the tier you select. Fees are non-refundable except as expressly stated. We will charge the payment method you provide on each renewal date until you cancel. You authorize us and our payment processor to charge your payment method for all applicable fees, taxes, and authorized add-ons. If a charge fails, we may suspend or terminate access until the balance is paid. We may change pricing on at least 30 days’ notice; changes take effect at your next renewal.

4. Cancellation and Refunds

You may cancel your subscription at any time from your account settings or by emailing support@keptdo.com. Cancellation takes effect at the end of the current billing period; you retain access until then. We do not provide refunds for partial periods except where required by law. You may export your data at any time prior to cancellation; we will delete your deal data within 30 days following cancellation unless we are required to retain it.

5. Acceptable Use

You agree not to:

• Use the Services in violation of applicable law or third-party rights;
• Upload content that is unlawful, infringing, defamatory, or that contains malware;
• Reverse engineer, decompile, or attempt to extract source code from the Services;
• Resell, sublicense, or commercially redistribute the Services without our written permission;
• Use the Services to build a competing product or to benchmark for a competitor;
• Interfere with the integrity, security, or performance of the Services;
• Access the Services using automated means (bots, scrapers) except as expressly permitted;
• Submit false information or impersonate any person or entity.

6. Your Content and License

You retain all ownership rights in the deal documents, files, inputs, and other materials you submit to the Services (“Customer Content”). You grant us a limited, non-exclusive, worldwide license to host, copy, process, transmit, and display Customer Content solely to operate and improve the Services for you. We will not use Customer Content to train third-party AI models without your explicit opt-in. You represent that you have all rights necessary to submit Customer Content and to grant the license above.

7. Intellectual Property

The Services, including all software, designs, text, graphics, models, methodologies, and trademarks, are owned by KeptDo, a Del Val Investment Group company or its licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services in accordance with these Terms. All rights not expressly granted are reserved.

8. No Investment Advice

KeptDois a software tool. Outputs of the Services — including underwriting analyses, returns models, valuations, and any other analytical materials — are informational only and do not constitute investment, legal, tax, accounting, brokerage, or financial advice. All inputs and assumptions are editable, and you remain solely responsible for your investment decisions and for verifying all data before relying on it. Your judgment, our work.

9. Third-Party Services

The Services may integrate with or link to third-party services, data sources, or websites. We are not responsible for any third-party services, and your use of them is subject to their terms. We make no warranties about third-party services.

10. Disclaimer of Warranties

The Services are provided on an “AS IS” and “AS AVAILABLE” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, and uninterrupted or error-free operation. We do not warrant that the outputs of the Services will be accurate, complete, or suitable for any particular purpose.

11. Limitation of Liability

To the maximum extent permitted by law, in no event will KeptDo, a Del Val Investment Group company, its affiliates, officers, employees, or agents be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenues, data, goodwill, or business opportunities, arising out of or related to your use of the Services, even if advised of the possibility of such damages. Our aggregate liability for any claim arising out of or relating to these Terms or the Services will not exceed the amount you paid us for the Services in the twelve (12) months preceding the event giving rise to the claim, or one hundred U.S. dollars ($100), whichever is greater.

12. Indemnification

You agree to defend, indemnify, and hold harmless KeptDo, a Del Val Investment Group companyand its affiliates, officers, employees, and agents from and against any claims, damages, liabilities, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to your Customer Content, your use of the Services, your violation of these Terms, or your violation of any law or third-party right.

13. Termination

You may stop using the Services at any time. We may suspend or terminate your access immediately, with or without notice, if we believe you have violated these Terms, if your account is delinquent, or if required by law. Sections that by their nature should survive termination (including IP, disclaimers, limitations of liability, indemnification, and dispute resolution) will survive.

14. Governing Law and Disputes

These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws principles. The exclusive venue for any dispute arising out of or relating to these Terms or the Services will be the state or federal courts located in Florida, and you consent to personal jurisdiction in those courts. You and we agree to first attempt in good faith to resolve any dispute informally by contacting support@keptdo.com before filing a formal claim.

15. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above and, for material changes, provide additional notice. Your continued use of the Services after the changes take effect constitutes acceptance of the updated Terms.

16. Miscellaneous

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Services and supersede all prior agreements. If any provision is held unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision is not a waiver. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Notices to us should be sent to support@keptdo.com.

17. Contact

Questions about these Terms? Email support@keptdo.com.

KeptDo, a Del Val Investment Group company · Satellite Beach, FL US